“Being awarded the TripAdvisor Certificate of Excellence five years in a row and inducted into the ‘Hall of Fame’ is a true source of pride for the entire team. There is no greater seal of approval than being recognised by one’s customers and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Joep Schoof, General Manager at Spier Wine Farm. “Based on customer reviews, the TripAdvisor Certificate of Excellence accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”
Situated on the historic Spier Wine Farm, the hotel is a pioneer in responsible tourism and was one of the first in South Africa to be awarded the Fair Trade in Tourism SA accreditation in 2004. In 2011, Spier won the top award in the Doing It All category in the Condé Nast Traveler World Saver Award. The Spier Hotel has also recently won a Gold at the Virgin Holidays Partners in Sustainability Award.
'Winning the TripAdvisor Certificate of Excellence for five consecutive years is a remarkable feat. TripAdvisor is pleased to induct five-time award winners into the ‘Hall of Fame’,” said Marc Charron President, TripAdvisor for Business. “By putting a spotlight on businesses that are focused on consistently delivering great service to customers, TripAdvisor not only helps drive an improvement to hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”
When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honourees that takes into account the quality, quantity and recency of reviews and opinions submitted by travellers on TripAdvisor over a 12-month period as well as business’s tenure and ranking on the Popularity Index on the site. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.